Refund policy

30-Day Satisfaction Guarantee
 
At The Vital Co., we want you to be completely satisfied with your purchase.
If for any reason you are not, we will refund you — and you do not need to
ship anything back.
 
How It Works:
1. Email us at hello@the-vital.co within 30 days of delivery with your order
   number and a brief note about what didn't work for you.
2. We will respond within 1-2 business days.
3. Your refund is issued to the original payment method within 5-7 business
   days. Keep the product, or dispose of it as you see fit.
 
We ask for the reason only because we read every one. Supplements affect
people differently, and knowing what didn't work helps us improve what we
recommend to the next person. There is no form to fill in and no approval
process — telling us is enough.
 
Refund Details:
- Refunds are issued to the original payment method.
- Change-of-mind refunds cover the product price. Original shipping is not
  refunded.
- No return shipping, no restocking fee, no repackaging required.
- The guarantee covers your first purchase of each product. Repeat orders of
  a product you have bought before are not covered, since you already know
  how it works for you.
- On a subscription, the guarantee covers your first delivery of each
  product, on the same terms.
 
Damaged or Incorrect Items:
If your order arrives damaged, or you receive the wrong item, email
hello@the-vital.co within 7 days of delivery. We will send a replacement or
issue a full refund including original shipping, and you do not need to
return the original.
 
Contact: hello@the-vital.co